Privacy Policy

1. Introduction

MyPhilippinesTrip ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information: When you make a booking or create an account, we collect:

• Full name
• Email address
• Phone number
• Nationality
• Date of birth (for certain tours)
• Payment information (processed securely by our payment provider)
• Special requirements or dietary restrictions

2.2 Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and confirm your bookings
• Communicate with you about your reservations
• Send booking confirmations, receipts, and travel documents
• Provide customer support
• Process payments securely
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing

We may share your information with:

• Service Providers: Tour operators, hotels, transportation providers, and other partners necessary to fulfill your booking
• Payment Processors: Secure payment providers (MAYA) to process your transactions
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Keep you logged in
• Analyze website traffic
• Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Portability: Request your data in a portable format

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, we retain booking records for 7 years for accounting and legal purposes. Marketing data is retained until you unsubscribe.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@myphilippinestrip.com
• Phone: +63 2 8888 7777
• Address: 123 Tourism Road, Makati City, Metro Manila, Philippines 1200